Your privacy matters to phppg. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a phppg player in the Philippines.
Six ways phppg protects your personal data every single day
All personal and financial data stored on phppg servers is protected using industry-standard AES-256 encryption. Your GCash details, BPI account information, and personal identification documents are never stored in plain text on our systems.
phppg does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is used solely to operate and improve the phppg platform and to comply with Philippine legal obligations.
phppg processes all player data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations of the National Privacy Commission (NPC) of the Philippines. Your rights as a Filipino data subject are fully respected.
phppg tells you exactly what data we collect and why. There are no hidden data collection practices on the phppg platform. This Privacy Policy is written in plain English so every Filipino player can understand how their information is handled.
As a phppg player, you have the right to access, correct, and request deletion of your personal data. You can also object to certain types of data processing and withdraw consent for marketing communications at any time through your account settings.
All data transmitted between your device and the phppg platform is protected by TLS 1.3 encryption. Whether you are depositing via GCash in Manila or withdrawing to BDO in Cebu, your connection to phppg is always secure and private.
About This Policy: This Privacy Policy ("Policy") describes how phppg ("we," "us," or "our") collects, uses, stores, and protects the personal information of players and visitors ("you") who use the phppg online gaming platform. This Policy applies to all phppg services, including the website at phppg.app and the phppg mobile application. By using the phppg platform, you consent to the data practices described in this Policy.
1.1 phppg is committed to protecting the privacy and personal data of all players and visitors who use the phppg platform. This Privacy Policy has been prepared in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and the implementing rules and regulations issued by the National Privacy Commission (NPC).
1.2 As a platform serving Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond, phppg understands the importance of trust. We handle your personal data with the same care and discipline that a champion brings to the ring — with precision, integrity, and full accountability.
1.3 This Policy should be read alongside the phppg Terms and Conditions, which govern your use of the platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms and Conditions.
1.4 If you have any questions about this Policy or how phppg handles your personal data, please contact our Data Protection Officer using the details provided in Section 13 of this Policy.
2.1 phppg collects the following categories of personal data from players and platform visitors:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number (passport, SSS, driver's license) | Yes |
| Contact Data | Email address, mobile number, residential address (city/province) | Yes |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Yes |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage | Yes |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Yes |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with phppg | Where applicable |
| Marketing Preferences | Opt-in/opt-out status for phppg promotional emails and SMS notifications | Optional |
2.2 phppg does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by applicable law or regulation (for example, in connection with responsible gaming assessments).
KYC Documents: As part of our Know Your Customer (KYC) verification process, phppg may request copies of government-issued identification documents. These documents are processed securely, stored in encrypted form, and used solely for identity verification and regulatory compliance purposes. phppg does not use KYC documents for any marketing or profiling activities.
3.1 phppg collects personal data through the following means:
3.2 phppg will always inform you at the point of collection what personal data is being collected and for what purpose, unless the collection is required by law or regulation and prior notice is not practicable.
4.1 phppg uses the personal data we collect for the following purposes:
4.2 phppg will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
5.1 phppg processes your personal data on the following legal bases under the Data Privacy Act of 2012:
Withdrawing Consent: Where phppg processes your data based on consent, you have the right to withdraw that consent at any time. To opt out of phppg marketing communications, use the unsubscribe link in any phppg email or update your preferences in your account settings. Withdrawal of consent for marketing will not affect your ability to use the phppg platform.
6.1 phppg does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
6.2 All third-party service providers engaged by phppg are required to process personal data only in accordance with phppg's instructions and to implement appropriate technical and organizational security measures. phppg does not permit third-party service providers to use player data for their own purposes.
6.3 In the event of a merger, acquisition, or sale of all or substantially all of phppg's assets, player personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. Players will be notified of any such transfer in advance.
7.1 phppg retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | AML and regulatory compliance |
| Financial transaction records | 5 years from transaction date | AMLC reporting requirements |
| Gaming history | 3 years after account closure | Dispute resolution and auditing |
| KYC documents | 5 years after account closure | Regulatory compliance |
| Customer support records | 2 years from last interaction | Service quality and dispute resolution |
| Marketing preferences | Until consent withdrawn or account closed | Consent management |
| Technical/log data | 12 months from collection | Security monitoring |
7.2 Upon expiry of the applicable retention period, phppg will securely delete or anonymize your personal data in accordance with industry best practices. Anonymized data that can no longer be linked to an individual may be retained indefinitely for statistical and analytical purposes.
8.1 phppg uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyze platform usage. The following types of cookies are used on the phppg platform:
8.2 phppg does not use third-party advertising cookies or behavioral tracking cookies that share your data with external advertising networks.
8.3 You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the phppg platform. For detailed information on managing cookies in your specific browser, refer to your browser's help documentation.
9.1 As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phppg:
9.2 To exercise any of the above rights, please contact phppg's Data Protection Officer using the contact details in Section 13. phppg will respond to all valid data rights requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act.
Please Note: Some data rights requests may be subject to limitations where phppg is required to retain data for legal or regulatory compliance purposes. In such cases, phppg will explain the specific legal basis for any limitation on your request and provide as much assistance as possible within those constraints.
10.1 phppg implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phppg will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Data Privacy Act.
10.3 While phppg takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. phppg cannot guarantee absolute security of data transmitted over the internet. You are responsible for maintaining the security of your phppg account credentials.
11.1 The phppg platform is strictly intended for use by individuals aged 21 years and above. phppg does not knowingly collect personal data from individuals under the age of 21.
11.2 If phppg becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and take appropriate steps to prevent further access by that individual.
11.3 If you are a parent or guardian and believe that your child has registered on the phppg platform or provided personal data to phppg, please contact our Data Protection Officer immediately using the details in Section 13. phppg will investigate and take prompt remedial action.
12.1 phppg reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. The "Last Updated" date at the top of this Policy indicates when it was most recently revised.
12.2 Where changes to this Policy are material, phppg will provide advance notice to registered players via email or a prominent notice on the phppg platform prior to the changes taking effect. For minor changes, the updated Policy will be posted on the phppg platform without separate notification.
12.3 Your continued use of the phppg platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree to the updated Policy, you should cease using the phppg platform and may request account closure by contacting customer support.
13.1 phppg has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact our DPO using the following details:
phppg Data Protection Officer
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 on the phppg platform
Response Time: Within 30 days for formal data rights requests; within 24 hours for general privacy inquiries
13.2 If you are not satisfied with phppg's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint with the NPC is available through official Philippine government channels.
13.3 For responsible gaming concerns, including self-exclusion requests and problem gambling support, please visit the Responsible Gaming page on the phppg platform or contact our support team via live chat.
Now you know exactly how phppg protects your privacy. Join hundreds of thousands of Filipino players who trust phppg for secure, fair, and responsible online gaming. Register today — 21 and above only.
🔞 21+ only | Data Privacy Act compliant | Secure & encrypted